Database usability enhanced to streamline legal administration services

We improved the usability and findability of data by redesigning Information Architecture and simplifying user paths. The whole process was initiated by UX audit that identified the specific areas that needed refinement. This gave us a fair ground for working on accurate planning and execution of product development - this, however, was shaped with a client during online Product Design Workshops. During 3 online sessions, we discussed: the value proposition, main assumptions, and priorities for development, re-definition of target users, Information Architecture structure, the scope of features to be developed, and technology and solutions that will be used. The key objectives were to increase findability, usability, increase esthetics, decreasing bugs and not working features.

We proceeded with an intensive iterative wireframing of the new solution in a multidisciplinary team of UX, PM, and Python developer so that the feedback loop is shortened and the solution is robust from the early stages. The wireframes were eventually implemented with customized Material Design which let us speed up the process. Other goals to achieve were integration with Pacer, an electronic public access service of United States federal court records, to automatically download documents and introducing the mobile version of the app. During the development, we followed Scrum practices and organized work in one-week sprints that served as a framework for delivery of the new features.