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What is User Experience? A guide to UX terminology (pt. 1)

Since User Experience becomes a more and more popular concept in the IT industry, a lot of new terms came with it. As we noticed, plenty of them is confusing and meaningless for our customers. My attempt here is to explain this terminology and the whole UX universe. If you feel that you got lost in what is offered by UX agencies and software houses during the web development process, I'm hoping that this article will help you find an answer.

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