Hospitality Technology Company

Booking mobile app enriching the wellness experience

Industry
Entertainment & Travel
Devices
Mobile
Project size
$200-999k
Country
United Kingdom

The luxurious resort booking app, crafted with Merixstudio, streamlines spa and accommodation bookings, delivering a seamless user experience and elevating client satisfaction by modernizing the wellness journey.

12
weeks of development
2400
working hours total
6 in 1
six services in one tool
2
3rd party integrations

Merixstudio developed a modern resort booking app, integrating three 3rd-party APIs and ensuring quality with Behaviour Driven Development, comprehensive API testing, and user flow evaluations by a dedicated UX designer.

Provided services

Mobile development

React Native

Web development

Symfony, PHP, Redux, JavaScript, Expo, Babel

Quality assurance

Mocha, Manual Testing, Chai, Chakram

Product design

UX Consultancy

DevOps & cloud

Websockets, Vagrant, MySQL, AWS Elastic Beanstalk, Auth0, Apache

Problems to solve

Tourism & accommodation is one of the fastest-growing industries in the world. The increasing demand for unforgettable experiences results in solutions that allow users to gain better access to attractions and activities offered by the providers. That’s why one of our UK-based clients came to us with a plan to develop a modern, UX-friendly mobile app for luxurious Spa enthusiasts, looking for relaxation at one of the best resorts in England.

The specifics of such a modern product came with the following issues to solve:

  1. Choosing the appropriate tech stack for front-end and back-end development.
  2. Enabling a comfortable and intuitive booking of many services like massages, facials as well as rooms and other attractions via mobile app.
  3. anticipating the modern standards of the wellness experience.

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Navigating tight deadlines with agile collaboration

The project has been preceded with a remote scoping session, during which the client introduced our full-stack team (frontend, backend, quality assurance, project management) to the requirements, graphical assets, timelines, and roles. Rough deadline stimulated both teams to introduce the best agile practices, and maintain constant communication using Slack, Jira, and Google Hangouts. With several dependencies, every team member was highly involved to overcome technological challenges and the effectiveness has been secured by an experienced project manager.

Delivering a future-proof booking app for luxury tourism

Merixstudio has integrated three 3rd party APIs during the process, performed Behaviour Driven Development, and series of API tests. The designs have been delivered by our partner, although dedicated User Experience designer supervised the user flows and supported the engineering team evaluating each view, feature and user flow.

A combination of the tourism industry expertise and most modern engineering delivered a future-proof mobile app for streamlining the process of booking deluxe services of UK-based resort.

Key features

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Online reservations

An online reservation system enables clients to check availability of resort’s facilities including hotel rooms and spa, and book them online.

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Chat to service

An app offers the full front desk experience allowing to easily communicate with the main hotel facilities.

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Push notifications

Thanks to rich push notifications, special offers and important news are delivered straight to the client’s mobile telephone, what helps boost the resort's digital marketing strategy.

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Integration with Stripe

By harnessing Stripe - one of the best payment platforms worldwide - the resort is able to accept and process payments online, thus scale faster and more efficiently.

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